What happens after you send the request?
We review the email, contact you if proportionate identity verification is needed, and explain the next steps and expected timing. We will process the request without undue delay and within applicable legal deadlines, and confirm the outcome by email. No automated deletion or fixed completion date is triggered by this form.
If you have an active booking, mention it so we can help resolve it. You can submit a deletion request now; you do not need to reinstall the app first. A deletion request does not itself cancel a booking or resolve an obligation to another user.
What data does the request cover?
Your request covers the account and associated personal data held by ParkShark: authentication and profile information, public contact details, saved vehicles, owned listings and uploaded images, booking-related personal information, notification registrations, support correspondence and identifiable analytics data, where applicable. We also review data held by service providers on our behalf.
Deletion of an account is permanent once completed. It is not merely account deactivation. We may need to retain particular information for a specific legal obligation, security or fraud-prevention reason; if so, we will explain what is retained, why and for how long. We do not promise that submitting this form immediately removes every record from every service.
Current retention and platform differences
iOS: account deletion is also available under Account → Edit profile → Delete account. The current app removes authentication, profiles, vehicles and owned listings, disables the current push registration and resets local analytics. Existing booking records and snapshots require additional review; they are not automatically erased by the in-app flow.
Image cleanup can preserve images referenced by future bookings or bookings that ended within the previous six months. This is not a six-month automatic deletion guarantee. Push registrations have a 30-day expiry marker after refresh and booking delivery receipts a seven-day marker after booking creation; actual cleanup depends on server configuration. Your email request includes review of these retained records.
Android: the current version does not create ParkShark accounts. You can still use this page to request deletion of information you have provided to us. Clear app storage or uninstall to remove local app preferences and caches.
Uninstalling either app does not delete server-side records. Data processed independently by Apple, Google or your email provider is subject to their own privacy processes. See our Privacy Policy’s retention and deletion section for further details.
Privacy of your request
The form keeps its values in this page’s temporary state and prepares an email link. It does not store your entries in browser storage or submit them to a web database. When you send the email, your email provider and ParkShark’s support mailbox process it as described in the Privacy Policy. We use the correspondence to verify, handle and document your request.